Patron requests arrive via an automated HelpDesk ticket system. Said system was down this morning. Our library tech went to glorious leader to inform her of the problem. Her response: "Send a HelpDesk ticket."
Note: this was originally posted on ketches, yaks & hawks 17 November 2008
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2 comments:
That’s too good to be true. (So it must be.)
submitted by AK, 18 November 2008
Alas, it is. True, that is — not too good. Not very good at all, in fact.
Note: originally submitted by Sanderling 18, November 2008
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